| Management-Supervision Policy
Professional Maintenance, Inc.
is a multi-level company. We believe that
supervision is the key to success in the
custodial/maintenance industry. In larger
accounts, an on-site crew leader will be present during
the evening shift. His job will be to monitor the
crew, work performance, inspection and evaluation of
work performance, and determine the need for special or
additional detail work. In smaller crew settings,
one person is designated as the lead cleaner and
performs similar duties as a crew leader. The
on-site crew leader reports to an area supervisor.
The area supervisor will visit
the work site on a weekly basis to evaluate the overall
condition of your facility. Random spot checks
will be made throughout the building are actually being
utilized. The building will be rated on a weekly
basis, deficiencies noted and a realistic time period
will be allowed for correcting any deficiencies. A
follow up inspection will be made.
All inspections will be filed
with the Operations Manager. A periodic walk
through with Facility Management will be accomplished in
order assure the tenant's demands are being met
according to contract.
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Personnel and Security
We will make
provisions for all personnel to be attired in suitable
dress, uniforms or trousers and shirts.
We are engaged as
an independent contractor, and all personnel employed by
us for your facilities are Professional Maintenance,
Inc. employees.
All Authority to
employ a person is reserved by us. We will,
however, at your request and proper justification,
remove any employee from this job. Our employees
are carefully screened for temperament, ability and
character, with means legally available.
Work in your
facilities will be performed only by permanently
assigned Professional Maintenance, Inc. employees and
will be present only during authorized working hours.
Professional Maintenance employees will be instructed as
to your security procedures and will comply with it.
Keys to your facilities, in our custody, shall be
accounted for at all times.
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Quality Control Assurance
Quality control is
job one at Professional Maintenance, Inc., and that
quality begins with the training each employee receives
before going on the work floor. Training is an
ongoing process once that employee reaches the floor.
The On-Site Crew Leader will perform periodic
inspections of each area. Corrective measures will
be taken if necessary and then re-inspected.
The On-Site Crew
Leader will walk the facility with an Area Supervisor
periodically and the facility will again be rated for
cleanliness. The Operations Manager will monitor
all inspections.
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